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Monday , November , 20 2017

Frequently Asked Questions

If you cannot find the information you want in our service pages, you may be able to find it on this main FAQ page.
After looking at the statistics of how users browse our site we have now focused on the most used services as priority, many hundreds of information pages on our site that were accessed rarely or sometimes not at all have now been removed to de-clutter and make our site easier to use.

However we still accept that some information is desirable to help our users better understand aspects of how Carlisle City Council services work, so we provide FAQ lists on most our section landing pages.
All FAQs including any FAQ that does not fit in any of our our site sections are accessible here in the master FAQ page.

Master FAQ ( select a category or search for answers )

Rateable Value

The rateable value (or RV) is based on the yearly rental value of the property. For more information see the Valuation Office (External Link). A revaluation is carried out every five years and new values are given to all properties. The last revaluation took effect from the 1st of April 2010, but the next one (which was due on 1st April 2015) has been postponed for two years by the Government and will now take effect from 1st April 2017.

The rateable value is multiplied by the rate in the pound to arrive at the rates payable and in certain cases transitional arrangements may apply.

If you want to check your balance, ask any other questions or tell us that your business has moved into or out of the city please contact us.

This A to Z of services list provides links to service pages alphabetically