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Frequently Asked Questions

Find out more benefits support answers with our FAQ page

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Advice on Debt and Claiming BenefitAre you entitled to claim Housing Benefit?Benefits if your are in Hospital Benefits in Work Benefit OverpaymentsCan I apply for extra help with my rent on top of my Housing Benefit? Contacting the Benefits Section Do other people living in my home affect my claim?How do I claim Housing Benefit?How your Benefit / Reduction is worked outHow we pay benefit / reduction to youHow often do I need to renew my claim for Benefit?I am elderly or disabled - can someone visit to help me claim?If you are claiming Income Support, Employment and Support Allowance or Job Seekers AllowanceInformation for people from abroadInformation for Students What information do we need with your claim?What do I need to do if my circumstances change?When will my claim start from and can I backdate a claim? Who Cannot Claim Housing Benefit?Appeals Are you entitled to claim Council Tax Reduction?Benefits while you stay in HospitalContacting the Benefits OfficeDo other people living in my home affect my claim?How do we calculate how much Council Tax Reduction you will receive?How often do I need to renew my claim for Benefit?How do I claim Council Tax Reduction?How we pay benefit / reduction to youInformation for people over 60 years of ageInformation for people from abroadIf you are claiming Income Support, Employment and Support Allowance or Job Seekers AllowanceStudents What information do we need with your claim?What do I need to do if my circumstances change?What counts as Capital and how does it affect my Benefit /Reduction?When does my claim start from? When your Benefit will end ?Who cannot claim?
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