Winter weather collections
During periods of ice or snow our collection crew will be out as normal and the drivers will assess whether it is safe to collect or not. Where we have been unable to collect on the due date, please leave your waste container out and we will endeavour to return when the weather permits.
Charity Christmas tree collection in aid of Hospice at Home
Hospice at Home Carlisle and North Lakeland provides high quality care for adults who have a life limiting or life threatening illness and supports patients and carers, husbands and wives, mothers and fathers, brothers and sisters, partners and friends. All care is provided free of charge to the patient and their families and the Charity relies on the generosity of the local community to ensure the service is available when needed.
Please support Hospice at Home and leave the effort of getting rid of your Christmas tree to us. Your donation will make a huge difference to the lives of local patients.
They are collecting Christmas trees in CA1, CA2 and CA3 on Friday 13 and Saturday 14 January 2017. Register your tree at www.charityxmastreecollection.com
Bank Holiday Refuse and Recycling Collections
Collections over a bank or public holiday are usually a day later than normal (with the exception of Christmas). Please refer to your refuse or recycling collection calendar if you have one, or check on this webpage for updates.
Grey refuse wheeled bins (fortnightly collection)
Collection dates and information about using your bin are highlighted on your waste collection calendar, which can be downloaded using the form above. More information about using your refuse wheeled bin can also be found on your questions answered page.
Gull-proof reusable sack (weekly collection)
Please bag all your refuse into a refuse sack(s) and place the sack(s) into your reusable gull-proof sack. Make sure you close the lid and use the ties to loop through the handle and bow loosely across the top. This short video will show you how to use your gull-proof sack. Leave it out on the collection day by 7am (or no sooner than the night before) and take it back in promptly. There is a pocket on the sack to mark your house number. To find out which day we collect your gull-proof sack each week, type your postcode into the box above. Collection calendars have been posted to all residents and you can check your collections dates online using the postcode search above.
We will only collect rubbish that is contained within your gull-proof sack. Please do not place any additional waste beside your gull-proof sack.
Swap to a smaller gull-proof sack
There are two sizes of gull-proof sack available. If you don't produce much waste you can swap your existing gull-proof sack for a smaller one free of charge by bringing it into the Civic Centre.