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Contact Information

01228 817000

Carlisle City Council,
Civic Centre,
Carlisle,
Cumbria,
CA3 8QG

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You are here: Home Page » Advice and benefits » Benefits » Housing Benefit » What do I need to do if my circumstances change. » When your Benefit will end

When your Benefit will end

We will end your entitlement to benefit in the following circumstances;

If you move out of Carlisle City Council’s area. If you move within our area, we will suspend your claim until you complete a new change of circumstances form (PDF) to avoid any overpayment;
Your partner dies and he or she was the previous claimant. You will need to reapply in these circumstances A visiting officer can assist you with reclaiming if you are elderly or disabled;
Your benefit entitlement is reduced to nothing by an increase in your income;
Housing Benefit is paid on account (temporarily) but you fail to respond to a request for further information after one month; or
Housing Benefit and/or Council Tax Benefit is suspended and you fail to respond to a request for information after one month;

If at any time your claim is suspended or ended, we will tell you what we have done. You can appeal against our decision to end your claim if you disagree with it but you must appeal in writing within one month of us telling you your claim has ended.