How to claim Housing and/or Council Tax Benefits
You must fill in a claim form to get Housing
Benefit and/or Council Tax Benefit. You can use the same form to
claim both Housing and Council Tax Benefit.
If you live with a partner you should make one
claim for both of you. If one of you is a student then the non
student should fill in the claim form putting the student down as
the partner.
You must return the form to us straight away,
otherwise you may lose benefit. You can send any proofs we need
later but you only have a limited time for this, we will tell you
how long.
You can claim benefit by either:
Filling in our claim form.
- This can be printed from the link below,
- You can collect the form from the Contact Centre at the Civic
Centre
- We can post a form to you
Contacting us
You can get help filling in the claim
form at the Customer Contact Centre at the Civic Centre,
please complete as much of the form as you can before bringing it
in.
If you are making a claim for Income Support,
Jobseeker's Allowance or Employment & Support Allowance (ESA),
you can claim Housing Benefit and Council Tax Benefit at
The Job Centre.
You can ask our Visiting Officer to visit you if you are
elderly, unwell, disabled or unable to leave the house;
or
You can get independent help and advice
from various Advice
Agencies.
The claim form is quite long as we have to ask
a lot of questions. This is to make sure we have the right
information to give you the correct benefit entitlement.