Pay your Council Tax bill

Payment of Council Tax instalments must be received by the Council by the date shown on the bill. This is normally ten monthly instalments which are due on the first day of each month between 1 April and 1 January.

Automated payments

Council Tax can be either paid online or using our 24 hour automated telephone payment system on 01228 817486.

To set up Monthly direct debit, please print and return a Direct Debit Mandate or telephone 01228 817200 to request a form and pre-paid envelope.

To pay via Internet Banking, use the Council's Sort code 40-16-22 and Account No 71275984. Please quote the Council Tax reference from your bill.

Postal Payments

Payment can be made by Cheque or Postal Order. Please write your Council Tax reference on the back of any cheque or postal order and send to:

Revenues and Benefits Services
Civic Centre
Rickergate
Carlisle
CA3 8QG

Please do not send cash through the post.

In Person

We accept payment over the counter by cash, VISA, Mastercard, Switch/Maestro and VISA Delta

Customer Contact Centre
Civic Centre
Rickergate
Carlisle
CA3 8QG

Monday to Thursday - 9.00am to 5.00pm

Friday - 9.00am to 4.00pm

If you prefer to pay at a Post Office, please call 01228 817200 and ask for a payment card.

Paying by Instalments

Council Tax can be paid in full by 1 April each year or the cost can be spread in a number of ways:

  • Half yearly where you pay half by 1 April and the remainder by 1 October each year.
  • Quarterly payments due on 1 April, 1 July, 1 October and 1 January.
  • Ten monthly instalments which are due on the first day of each month between 1 April and 1 January.

Downloadable Documents

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File name

Size

Approximate Download time

Adobe PDF format - download the viewerDirect Debit Mandate in PDF format116 Kb17 secs @ 56k, 0 secs @ 2mb

Get Adobe Acrobat ReaderDownload Acrobat PDF Reader (external website). Acrobat PDF Reader allows you to view PDF files.

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Contact us

 01228 817000

Carlisle City Council
Civic Centre, Carlisle, Cumbria,
CA3 8QG