Debt and money

Local trading standards services can take action when traders break consumer law. If you want advice about whether a creditor or debt collector is acting unlawfully e.g. by harassing you, you may wish to contact trading standards. But they may not be able to provide you with debt or money advice. Details of your local trading standards service can be found in your local telephone directory. or see the Trading Standards website (external link).

Other sources of advice

We have information on dealing with debt in our "life events" section which has lots of links to help with mortgages, managing debt and benefits.

Citizens Advice Bureaux

Citizens Advice Bureaux give free, confidential and impartial advice on debt. Details of your nearest bureau can be found in your local telephone directory. See also Citizens Advice Scotland (external link).

Consumer Credit Counselling Service

Provides free confidential service to help achieve realistic solutions to debt problems, avoid bankruptcy and learn to handle money. More information at: Tel 0800 138 1111 or see the Consumer Credit Counselling Service website (external link).


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 01228 817000

Carlisle City Council
Civic Centre, Carlisle, Cumbria,
CA3 8QG