Accident reporting

All accidents, however minor the injury, should be recorded in the accident book in your workplace. Accident books can be ordered from HSE books (external link) - the newest version of the accident book complies with the requirements of the Data Protection Act.

Reporting serious accidents or incidents

Certain injuries, diseases and 'dangerous occurrences' - events which do not cause injury but are potentially very serious - must be reported to the enforcing authority under The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995 (RIDDOR).

Details of what is included in the various categories can be found on the Riddor website (external link) but to summarise, the following must be reported:

  • Deaths (of employees or members of the public)
  • Major injuries (such as fractures and amputations) to employees 
  • Members of the public taken to hospital from your premises.
  • Injuries which prevent an employee from carrying out their normal work for more than 3 days.
  • Serious diseases or medical conditions caused by work, such as occupational asthma.
  • Dangerous occurrences such as electrical short circuits causing fire or explosion.

How to report

All incidents can be reported to a central point - the Incident Contact Centre through the Riddor website (external link). Fatalities and major incidents can alternatively be reported by phone on 0845 300 9923.

All reports are passed to the Local Authority or the Health and Safety Executive as appropriate.

Important points to note

To be reportable under Riddor, the accident needs to be connected with a work activity.  This could mean that the work itself led to the injury, or there was a defect or hazard within the premises.  If the injury or incident had nothing to do with the work or the premises (such as a customer walking into a shop and having a heart attack) there is no need to report it.  If in any doubt, it is always better to report than not!

Deaths, major injuries, public taken to hospital and dangerous occurrences must be reported immediately by telephone or on the internet.

Other categories must be reported within 10 days.

If you have any queries about Riddor reporting, the officers of the Environmental Health team will be pleased to help you.


Cumbria County CouncilDirect.Gov
Allerdale Borough Council logoEden District Council logo

Contact us

 01228 817000

Carlisle City Council
Civic Centre, Carlisle, Cumbria,
CA3 8QG