What is consultation and why do we need to consult?
Consultation is about asking what people think and feeding back
what will happen as a result.
Consultation with the community is important to us, as it is the
best way to find out if our services are meeting your needs. This
information can then be used to improve the services for you by
shaping future policy and feeding into our decision making.
We have a Council Consultation Policy, which provides guidance
on what we need to consider and the methods that we should consider
using.
We consult on:
- What you think about proposals or policy?
- What you would like from our services?
- How satisfied you are with our services?
- What we could do to improve our services?
How do we consult?
We consult our customers throughout the year on our services. It
is really important for us to know what our customers think because
it helps us to shape the services to suit you.
We use a variety of methods to consult including:
- postal surveys;
- telephone surveys;
- face to face interviews;
- focus groups; and
- through our shared citizens panel - Cumbria Voice.
View consultations
View all of our
consultations for the past 12 months plus any public
consultations by other organisations which are relevant to the
Carlisle area. You can participate in active consultations to have
your say.
We are part of the Cumbria 'Have your say' consultation
database, a joint project between Cumbria County Council, Carlisle City Council,
Cumbria Constabulary, Cumbria NHS, Allerdale Borough Council,
Barrow Borough Council, Copeland Borough Council, Eden District
Council and South Lakeland District Council. All consultations by
these organisations can be viewed on the Have your say
website.
You can use this to find out about current consultations,
register your interest in future consultations and see what
happened as a result of past consultations.
The report on the Carlisle Place Survey 2008 can be found by
following this link:
Carlisle Place Survey 2008
Contact us
For further information or if you would like to get involved
please contact one of the following members of the Policy and
Performance Team:
Policy and Performance
Team
Carlisle City Council
Civic Centre
Carlisle CA3 8QG
Tel: 01228 81 7100
Email: information@carlisle.gov.uk