House to House Charity Collections

Advice for local householders

(Date of issue: Tuesday, 17 January 2012)

Local councils’ and Cumbria Constabulary are warning residents to check the small print before donating clothes using a house to house charity collection.

Carlisle City Council licenses house to house collections for charitable purposes. These may involve a request for cash donations by returning envelopes or collecting donated items, usually clothing. Some large national charities are authorised by the Home Office and are exempt from this requirement.

In addition, clothing collections are often made by commercial companies who resell the clothing and give a donation to a particular charity. On rare occasions there may be unscrupulous collectors who have either stolen bags from a reputable charity and are keeping the proceeds themselves, or collections that are made without the required permission.

The advice from Carlisle City Council, Cumbria Constabulary and Cumbria County Council’s Trading Standards is to:

  • Read the information on the collecting bag carefully. If it is circulated by a known charity and you are happy to donate, please do so.
  • If it has charity information on it but the information states that it is being collected by another company, you may wish to know what proportion of the profits goes to the charity - you may be surprised at the level of contribution. Many bags will have a contact telephone number or website address on them to enable these questions to be answered. If there is no contact number you may question why this isn’t included.
  • If you are not satisfied that the collection is genuine, contact your local authority licensing office to check if permission has been given for that collection. If you are suspicious about any collectors, ask them for ID and make a note of this and the vehicle details that they are using and contact Cumbria Constabulary on telephone number 101.
  • Remember that an alternative way of giving items to charity is to take it in to one of the numerous charitable shops in the city. Many of these will arrange collection from your home if you are not able to get out yourself.

Cllr David Morton, Chairman of Carlisle City Council Regulatory Panel said “Unfortunately there are people out there who will prey unsuspecting members of the public who wish to give to charity. As a licensing authority we vet the house to house applications to ensure that they are for a reputable cause, however some people still carry out unlicensed collections and the public need to be aware of this”.

Cumbria Trading Standards manager Angela Jones added: “There are lots of legitimate and thoroughly worthwhile collections but some others can mislead residents into thinking that they are donating to a charity or a good cause when they are actually a profit-making organisation.

“We would advise anybody who wishes to donate clothing or other goods to a charity to carry out some basic checks, examine the leaflets or bags to see if they claim to be a charity and look for a registered charity number. If in doubt you can always donate directly to your local charity shop.”

Anyone with information about bogus collectors can also contact Trading Standards on 08454 040506 or the Charity Commission on 0845 300 0218 to check whether a charity number is genuine.


Cumbria County CouncilDirect.Gov
Allerdale Borough Council logoEden District Council logo

Contact us

 01228 817000

Carlisle City Council
Civic Centre, Carlisle, Cumbria,
CA3 8QG