Industrial Action

Carlisle City Council’s Civic Centre closed to the public

(Date of issue: Tuesday 15 July 2008)

The decision to close the building has been taken on security, health and safety grounds as it cannot be predicted what level of service will be provided due to strike action by staff.

The customer contact centre will be closed to the public and the 01228 817200 customer contact centre number and the main switchboard number 01228 817000 will not be available. There will be a recorded message advising callers about the disruption in service.

Other City Council buildings will be open including Tullie House Museum and Art Gallery and community centres.

The City Council can be contacted by:

Email: customerservices@carlisle.gov.uk

Letter:

On-line: www.carlisle.gov.uk

Council Tax payments can be made by:

• Automated telephone – Direct Debit or Credit Card on 01228 817486

• Using the internet – http://www.carlisle.gov.uk/

• Post – Council Tax, Carlisle City Council, Civic Centre, Rickergate, Carlisle, CA3 8QG

• At Post Office counters (if you have a post office swipecard)

Benefits enquiries can be made by ringing 01228 817201, however, non emergency enquiries, if possible should be postponed until Friday.

No recovery action will be taken for unpaid bills during the period of industrial action.

Cumbria County Council’s Social Adult Care clients will not be affected by this closure as specific arrangements have been put in place to provide this service.