Award winning council

Praise for City Council's investment in staff

Carlisle City Council's commitment and investment in its staff has been recognised and rewarded by three national awards.

In addition to retaining its Investor in People (IiP) standard, the council found out on Wednesday afternoon (19 September) that it was the first to achieve the North West 'Go Award' (with distinction) and scooped the 'Best Employee and Equality Initiative' category at the APSE (Association for Public Service Excellence) awards, held on Wednesday (19 September) evening.

By signing up to the Go Award initiative, the Council made a commitment to support staff with Skills for Life needs. 'Skills for Life' supports staff who need to develop or improve basic 'life skills, such as literacy, numeracy and basic IT. It is estimated that 230,000 local government workers (11% of the workforce) are below level 1 in literacy (GCSE English Grade G) and 780,000 (40% of the workforce) are below 1 in numeracy (GCSE Maths Grade G).

A Skills for Life Strategy has been produced by the City Council and sets out how it will achieve the Government's recommendation for all adults to achieve a Level 2 qualification by 2010. It also highlights the benefits of pursuing the Strategy. These include improved corporate services; improved staff retention; reduced absenteeism; and confident and adaptable employees who feel valued.

The strategy formed part of the Investors in People assessment carried out during interviews with staff and Councillors in July this year.

In his report the Assessor, Fred Ayres, said the City Council had

made a considerable investment in the development of both its members and its staff" and "is operating at a level materially above the national standard".

When confirming that he was satisfied beyond any doubt that Carlisle City Council "continues to meet the requirements of the Investors in People National Standard", the Assessor also congratulated the council on retaining the IiP award.

The Leader of Carlisle City Council, Cllr Mike Mitchelson, said:

The Go Award, APSE awards and IiP are the National Standards for developing staff in line with the needs of individuals, teams and the organisation. They are a public demonstration that we recognise that to succeed as an organisation, we must continue to invest in the knowledge and skills of our workforce. I would like to congratulate employees and Members for these successes.

Carlisle City Council took the decision to be judged against the higher Profile level of IiP, rather than just the basic level. The council's approach, which involved it being assessed on an individual directorate by directorate level, was described as pioneering by the Assessor and has subsequently been copied by other organisations.

Maggie Mooney, Carlisle City Council's Town Clerk & Chief Executive said:

The awards show our absolute commitment to learning and I'd like to praise the work of all our staff. High performance is at the top of our agenda and we have put in place systems that are all designed to make complex organisations like the City Council, work more effectively, in addition to promoting the skill development of all our staff.

The results of the IiP assessment are very encouraging and show that the City Council is moving forward and is operating well above the national standard. We will be assessed regularly over the next three years and I fully expect that there will be ongoing improvements.

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