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Contact Information


Carlisle City Council,
Civic Centre,
Carlisle,
Cumbria,
CA3 8QG

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performance, management, measurement, indicator, policy

Performance Management

We want to provide the best possible services to our residents so we need to monitor our performance to see how good we really are.

One of the ways we used to monitor how we perform was through the use of the National Indicator Set. The Government abolished the Set in 2010 allowing Carlisle City Council to review its approach to performance management and monitoring.

We regularly compared our performance against other district councils. Over the past four years we have demonstrated an improvement. A significant proportion of our indicators are performing in the top 25% of Councils or above average compared to others.

The latest performance report can be found below:  

Want to know more?

For further information please contact one of the members of the Policy and Performance Team


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Contact us

 01228 817000

Carlisle City Council
Civic Centre, Carlisle, Cumbria,
CA3 8QG