Pollution Control - Noise

This can be a Statutory nuisance as defined under section 79(1) of the Environmental Protection Act (EPA) 1990 as noise emitted from premises so as to be prejudicial to health or a nuisance;

The term ‘prejudicial to health or a nuisance’ is something more than mildly annoying and would need to either be injurious to health or likely to cause injury to health, or interfere with the normal use or enjoyment of property.

The environmental health officer, not the complainant, makes the decision on whether an activity is a nuisance. Case law requires us to act as the ‘standard person’ when reaching the decision. Therefore, we cannot take into account those who have a different or higher expectation than the average person. These include people who work shifts, are studying or are ill.

The following are unlikely to be a statutory noise nuisance:

  • A one-off party
  • Neighbours arguing
  • A lawnmower used during the day
  • A baby crying or dogs barking occasionally.

The council has no control over the following:

  • Road traffic/revving engines on the public highway
  • People shouting/laughing or screaming on a public road or footpath
  • Air traffic noise

No maximum noise limit applies to noise complaints. Each case must be judged on its merits. We will take into consideration factors such as:

  • the time of the noise (noise can be a nuisance at any time of day or night)
  • the duration of the noise
  • the frequency of the noise
  • the type of noise
  • whether there is social acceptance (eg bonfire night or church bells)

Where we are satisfied that a statutory nuisance exists, or is likely to occur or recur, we will serve an abatement notice.

Where any requirement of an abatement notice is ignored we may

  • Prosecute the person responsible for non-compliance with the abatement notice

To make a complaint please contact Environmental Health


Electronic forms

Electronic forms can be completed and submitted online, with no paper involved, which is not only our preferred method; it's kinder to the environment as well.

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 01228 817000

Carlisle City Council
Civic Centre, Carlisle, Cumbria,
CA3 8QG