help buttonAccessibility

Accessibility is a general term used to describe how easy it is for people to get to, and use different services.

The Disability Discrimination Act 1995 gives disabled people important rights of access to everyday information and services that others take for granted.

  • Carlisle City Council does not treat disabled people less favourably because they are disabled.
  • We are making reasonable adjustments to the way we deliver our services so that disabled people can use them.
  • We consider the possibility of making permanent physical adjustments to our premises to ensure disabled people can access them.

Carlisle City Council must also ensure that any information or services available electronically are also accessible to disabled people. The Council's website now meets the Website Accessibility Initiative level AAA, except for a very small number of pages (such as the mapping page) which, due the technical nature of their content, do not yet conform to these standards.

We welcome your feedback and suggestions on how we can make our website more accessible to you. Your ideas and suggestions can be sent to us using our feedback form or by email to webmaster@carlisle.gov.uk.


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Contact us

 01228 817000

Carlisle City Council
Civic Centre, Carlisle, Cumbria,
CA3 8QG