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Contact Information

 01228 817000

Carlisle City Council,
Civic Centre,
Carlisle,
Cumbria,
CA3 8QG

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Keep warm, keep well, winter

Keep warm and well this winter

Last winter was one of the coldest on record with temperatures dropping to minus 19 degrees celsius in some areas of Carlisle.  As Christmas approaches residents of Carlisle are being encouraged to ensure that they and their properties are prepared for winter.  We are all more likely to feel the chill in winter, but cold weather can lead to more serious health problems such as heart attacks, strokes or pneumonia.  By staying warm, you can stay healthy and well.

Prepare yourself

  • Keep your home warm
  • Eat well and stock up with tinned and frozen foods
  • Drink plenty of hot drinks
  • Wrap up warm when you go out
  • Stay active, move around your home
  • Keep this number near your phone, if you don’t feel well ring NHS Direct on 0845 4647

Prepare your home

With gas and electricity prices set to increase again before Christmas it is important not to lose that expensive heat from your home.

Insulate your home – there are many ways to stop heat escaping:

  • Make sure your loft has at least 10-11 inches (270mm) of insulation
  • If you have wall cavity walls, insulate them too
  • Insulate your hot water cylinder and pipes
  • Have your boiler and heating system checked

Don’t turn down your heating during cold spells

It is important that you stay warm, if you are worried about your fuel bills contact your energy supplier they will be able to help you budget your account.

If you use a card meter ensure you have a stock of top-up cards in the house, and don’t forget your meter has emergency credit.

Useful telephone numbers

Service Who to call Telephone
Managing your bills Home Heat Help Line 0800 33 66 99
Heating grants Warm Front Grants 0800 316 2805
Saving Energy in the Home Energy Saving Trust 0800 512 012

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Contact us

 01228 817000

Carlisle City Council
Civic Centre, Carlisle, Cumbria,
CA3 8QG