Our work on Smarter Services Delivery affects all areas in the council so you may read posts on this blog from many different people.
At a leadership level the project is part of a transformation programme led by Darren Crossley (Deputy Chief Executive)
The project sponsor is Jason Gooding (Chief Executive)
Project management for Smarter Services Delivery is by Jillian Gillespie (Customer Services Manager)
There are workstream leads for each of the areas of Smarter Services work and they’ll be supported by lots of people throughout the whole organisation depending what activity is taking place.
The main team working to deliver Smarter Services projects are:
The core delivery team are supported by colleagues across service areas, Communications and Marketing, Customer Service, HR and IT.