For a while now we have encouraged our customers to sign up for electronic services. As an Internet user of the Council’s ever increasing range of self service offer you can request and receive services, do business, and get information about your accounts day and night, every day of the year. It’s all at your fingertips.
Tags: Christian Lexa, Self Service, Transformation, End to End Processes
When we started the Smarter Services Delivery project, the team sat down and defined a set of guidelines that we used to guide our initial steps.
Tags: Stuart Fraser, Transformation, Responsive, HTML5, CSS, Web Design