Challenging a parking fine
Please use our
online challenge form (our preferred method) if you wish to
challenge a parking fine.
You may send your challenge in writing to carparking@carlisle.gov.uk
or by post to:
Parking Services
Carlisle City Council
Civic Centre
Carlisle
CA3 8QG
Challenges cannot be accepted over the
telephone.
Guidance notes
Step 1. Before a Notice to Owner is issued.
If you have received a parking fine and wish to make a
challenge, you should submit this in writing explaining the reasons
why you think the ticket should be cancelled, enclosing any
evidence you wish to be taken into consideration.
We will investigate the points raised in your correspondence and
will make a decision as to whether the parking fine is to be paid.
We will notify you of our decision in writing.
If we receive your challenge within 14 days from the date of
issue of the fine, you will be given a further opportunity to pay
at the discounted payment rate if we do not accept your
challenge.
Carlisle City Council in association with
Cumbria County Council and the other Local Authorities have an
agreed guidance policy for the cancellation of Penalty Charge
Notices. You may download this below.
Step 2. Formal representation
You may only make a formal representation against a parking fine
once you have received a Notice to Owner. Your challenge must be
submitted in writing within 28 days of receiving
the Notice to Owner. The notice will tell you on which grounds
formal representations may be made.
We will investigate your formal representation and will make a
decision as to whether the parking fine is to be paid. We will
notify you of our decision in writing. If we do not cancel the
parking fine we will send you a Notice of Rejection along with
information about a further appeal to the Independent Parking
Adjudicator. The notice will say why we rejected your
challenge.
Step 3. Appeal to independent parking adjudicator
You may appeal to an
independent parking adjudicator (external link) if you have
received a Notice of Rejection from the council following a formal
representation.