How do I pay a Penalty Charge Notice?

Payment of a Penalty Charge Notice issued by Carlisle City Council can be made in the following ways:

Online Payments

Penalty Charge Notices beginning with the reference 'CA5' and 'UI6' can be paid through the Carlisle City Council online payment system.

PLEASE NOTE - If the Penalty Charge Notice number begins with the reference 'ED7' or 'UE8' then payment should be made through the online payment system for Eden District Council.

Telephone Payments

Penalty Charge Notices beginning with the reference 'CA5' and 'UI6' can be paid by telephoning the Carlisle City Council automated telephone payment service on 01228 817486.

This is a 24 hour automated service.

Postal Payments

Please complete the payment slip and send with a  cheque or postal order made payable to 'Carlisle City Council' to:

Income Management

Carlisle City council

Civic Centre

Carlisle

CA3 8QG

 

PLEASE ENSURE PENALTY CHARGE NOTICE NUMBER IS WRITTEN ON THE REVERSE OF CHEQUES AND POSTAL ORDERS.

DO NOT SEND CASH THROUGH THE POST

In Person

Payment can be made in person at:

Civic Centre

Carlisle

CA3 8QG

 

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Day Open
 Monday to Thursday 9.00am to 5.00pm
 Friday

9.00am to 4.00pm