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Friday , March , 29 2024
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Frequently Asked Questions

Find out more benefits support answers with our FAQ page

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Advice on Debt and Claiming Benefit

Revenues & Benefits Services
Carlisle City Council
Civic Centre
Carlisle
CA3 8QG

Telephone: 01228 817201 

Textphone: 18001 01228 817000

Opening hours: Monday to Thursday 9:00 am to 5:00 pm

Friday 9:00 am to 4:00 pm

We offer help and advice in the Customer Contact Centre

Benefits Advice Service

Benefits Advice Service
Civic Centre
Carlisle
CA3 8QG

Telephone: 01228 817400  Fax: 01228 817401

e-mail: [email protected]

Citizens Advice

Citizens Advice
5-6 Old Post Office Court
Devonshire Street
Carlisle
CA3 8LE

Telephone: 01228 633909

Law Centre

Community Law Centre
8 Spencer Street
Carlisle
CA1 1BG

Telephone: 01228 515129   Fax: 01228 515819

Job Centre Plus

Jobcentre Plus
Broadacre House
16/20 Lowther Street
Carlisle
CA3 8DA

Telephone: 0800 055 6688

Age UK

Freephone Information Line 0800 00 99 66

National Debt Line

Freephone: 0808 808 4000

Monday to Friday, 9am to 9pm Saturday 9.30am to 1pm

24 hour voicemail service on the same number

One Parent Families Advice Line

Telephone: 0800 018 5026

Debt Advice Foundation

The Debt advice foundation (external link) offers debt advice and support.

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