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Saturday , November , 18 2017

Taxi and Private Hire

Taxis (Hackney Carriages) and Private Hire Vehicles are licensed to ensure that they are suitable and safe for you to travel in.

The plate on the rear of the vehicle identifies the type of licence it holds. The plates clearly state the licence type, licence number (beginning with H or P) along with the registration, description and maximum number of passengers.

The laws covering Hackney Carriages and Private Hire vehicles are quite different. In brief, a Hackney can:

  • stand on a rank
  • be flagged down in the street
  • be booked through a licensed operator.

A Private Hire vehicle can only accept pre-booked calls.

If a Private Hire driver picks up from a rank or from being flagged down, not only are they committing an offence, but their insurance may be also be invalid.

Wheelchair Accessible Vehicles

We maintain a designated list of wheelchair accessible taxis and private hire vehicles that we licence (see Downloadable Documents). The list contains details of the vehicle and contact numbers, where available, and is provided for the purposes of Section 165 of the Equality Act 2010. 

Whilst we cannot guarantee the availability of the listed vehicles at any given time, we hope that providing this list will help those in need of such a vehicle to book one more easily.


  Licensing - Taxis and Private Hire - FAQ

Private Hire Operators Licence

Where a vehicle is pre-booked over the telephone or by attending the office of an operator, this is a private hire booking.

Private Hire Operators are required to:

  • Ensure that only licensed drivers and vehicles are used for your journey
  • Keep records of their drivers and vehicles
  • Record details of the bookings that are made through them.

Carlisle City Council has no control over the fares charged by private hire operators and drivers. Whilst most use the current taxi fare tariff and may even have meters fitted, it may be worthwhile to agree the charging structure before the journey is made.

Carlisle City Council sets the licence fees for licences, permits and registrations to cover administration, inspection and enforcement costs.

The charges are included in our Table of fees.

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