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Tuesday , November , 21 2017

Frequently Asked Questions

If you cannot find the information you want in our service pages, you may be able to find it on this main FAQ page.
After looking at the statistics of how users browse our site we have now focused on the most used services as priority, many hundreds of information pages on our site that were accessed rarely or sometimes not at all have now been removed to de-clutter and make our site easier to use.

However we still accept that some information is desirable to help our users better understand aspects of how Carlisle City Council services work, so we provide FAQ lists on most our section landing pages.
All FAQs including any FAQ that does not fit in any of our our site sections are accessible here in the master FAQ page.

Master FAQ ( select a category or search for answers )

Ending an assured short-hold tenancy

Your landlord can ask you to leave at any time after the six months, providing any fixed term you agreed when you move in has ended. He or she must give you two months notice in writing when he or she wants you to leave.

Your landlord can apply to the County Court for a Court Order ending the tenancy at any time for certain reasons such as rent arrears, anti-social behaviour or damage to the property.

Your landlord cannot evict you without a possession order from the County Court.

If you have problems with your landlord trying to force you out of your home, please contact either Carlisle City Council’s Housing Services, the Cumbria Law Centre, the Citizens Advice Bureau or Shelter.

If you want to leave your home before the tenancy term ends, you should discuss this with your landlord first before giving notice in writing to your landlord. You should give as much notice as possible to avoid problems getting back your deposit but if your landlord is not willing to release you before the end of the tenancy you could be charged for the whole of this period.

This A to Z of services list provides links to service pages alphabetically