Saturday , November , 18 2017

Frequently Asked Questions

If you cannot find the information you want in our service pages, you may be able to find it on this main FAQ page.
After looking at the statistics of how users browse our site we have now focused on the most used services as priority, many hundreds of information pages on our site that were accessed rarely or sometimes not at all have now been removed to de-clutter and make our site easier to use.

However we still accept that some information is desirable to help our users better understand aspects of how Carlisle City Council services work, so we provide FAQ lists on most our section landing pages.
All FAQs including any FAQ that does not fit in any of our our site sections are accessible here in the master FAQ page.

Master FAQ ( select a category or search for answers )

Private Water Supplies

Open consultation

Water quality: updating the public and private drinking water regulations

Defra want to know what you think about their plans to update the Water Supply (Water Quality) Regulations 2016 (‘public regulations’) and the Private Water Supplies (England) Regulations 2016 (‘private regulations’). These changes will only apply to England.

The changes will bring the regulations in line with the Drinking Water Directive. The Drinking Water Directive was updated to reflect World Health Organisation principles for the risk based sampling and analysis of drinking water supply.

Defra will also be updating the public regulations for when a sample must be taken from a tanker and making retail licensees prepare and maintain further documentation.

The private regulations will also make changes to the limits on charging and will allow local authorities to restore a water supply.

Both regulations will also clarify certain aspects of the 2016 Regulations, such as definitions of terms used. 

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