Universal Credit makes the welfare system simpler by replacing six benefits and credits into a single monthly payment if you are on a low income or out of work. It includes support for the costs of housing, children and childcare, as well as support for disabled people and carers.
It ensures that you will be better off in work and makes it easier for you to start a new job or work more hours. As your take home pay increases, Universal Credit will gradually reduce, meaning that your benefits don't end immediately if you are on a low income.
Universal Credit merges a number of existing benefits into one single payment:
- Income Support
- Income Related Jobseeker’s Allowance
- Income Related Employment Support Allowance
- Housing Benefit
- Working Tax Credit
- Child Tax Credit.
Who is eligible to apply?
From 1st January 2018, customers living in the Carlisle borough will be unable to make a new claim for Universal Credit and will instead be directed to apply for Housing Benefit, Tax Credits, Employment and Support Allowance, Job Seekers Allowance or Income Support. This will continue until Carlisle borough transfers to full Universal Credit Service on 25th July 2018.
Customers already in receipt of Universal Credit on 1st January 2018 are unaffected.
For further information, please call Carlisle City Council on 01228 817200
What are the main changes?
For more information on Universal Credit and how it affects you, click the link in the External Links section.
Support and information
Working in partnership with Carlisle and Eden Districts Citizens Advice Bureau, Carlisle City Council can also get you support to help you budget over a monthly period and manage your money so you are less likely to get into debt or arrears when claiming Universal Credit.
To arrange an appointment for personal budgeting support, please call 0344 600 0723 or contact the local Jobcentre where your work coach will arrange this for you.
For more information call Carlisle City Council on 01228 817200 or visit our Customer Contact Centre at the Civic Centre where one of our advisors will be happy to help.