Get face-to-face help and advice

The Customer Contact Centre offers a range of public services under one roof, in a friendly environment. We have specially trained staff on hand to provide information, help and advice on a range of services.
  Contact Carlisle City Council

Before you visit us

It may be quicker and easier to use our website to:

Register for MyAccount to manage your Council Tax, Housing Benefit or housing rents online - making payments, changing your details and more.

Disabled access

A disabled entrance and parking is available at the Civic Centre.

How to find us

Click on the map marker below to get directions.

Civic Centre

Rickergate

Carlisle

Cumbria

CA3 8QG

Customer Entrance - what3words: ///vocab.damp.ladder

Contact Information
  • : Carlisle City Council, Civic Centre, Carlisle, Cumbria, CA3 8QG
  • : 0300 373 3730
  • : Message us
Opening Hours

Opening times for our telephone support

Monday

9am - 5pm

Tuesday

9am - 5pm

Wednesday

9am - 5pm

Thursday

9am - 5pm

Friday

9am - 4pm

Saturday

Closed

Sunday

Closed

This A to Z of services list provides links to service pages alphabetically