Carlisle City Council take the issue of access for the disabled seriously, we try and ensure accessibility for all on our website is part of our commitment to our residents and visitors.

We have recently replaced our website with a responsive mobile friendly version. We are still actively testing and modifying our pages to meet the required government level of accessibility, tested against the Web Accessibility Initiative recommendations as published by the World Wide Web Consortium.

We aim to meet all priority 1 and 2 checkpoints within the WAI recommendations on all our pages. (On occasion this is not possible where external third party applications do not pass all accessibility checks.)

When we published this website we intially had to focus that our content was correct but we still revised and restructured the design to improve the level of compliance across the site,. We have identified some areas wher we have more work to do and will continue to improve.

Content and readability

All the content has been reviewed to use plain English and we have made the content easy to read.

Listen to our site

Our site is speech enabled to allow users to listen to it, for people who have difficulties reading the web pages on the site. To enable this you can use ReadSpeaker Software to read the site aloud.

Contact us

If you are or someone you know is experiencing problems accessing this website, or if you have any comments on its accessibility, please contact us and we will do our very best to help.

Useful websites

This A to Z of services list provides links to service pages alphabetically