You are Here : Residents  >  Environmental Problems  >  Pest Control
Tuesday , October , 27 2020
| Language and Accessibility

Pest Control

Due to current events regarding the Coronavirus Outbreak, please be advised that we are currently providing a reduced Pest Control Service for mice, rats and wasps.  We will only carry out OUTDOOR treatments, if the location of the infestation is accessible without the Pest Control Officer entering the domestic dwelling.  To book an appointment please contact Customer Services on Tel: 01228 817200, then selecting option 7.  If you are having difficulty getting through please email your request information to [email protected]

The online booking system is currently suspended.

If you live in a domestic property, we can provide advice and treatment if you have a problem with insect pests or vermin. We will visit you and carry out a full assessment of your pest problem to get rid of pests.

Please see the pest control guidance FAQs which includes the details of the pests we deal with.  


Insects Ants / Bedbugs / Cockroach’s / Fleas Cost
Domestic £45.58  (£54.70 inc VAT)
Senior Citizens £29.25  (£35.10 inc VAT) 
Commercial £90.21 (£108.25 inc VAT)
Mice Cost
Domestic £45.58 (£54.70 inc VAT)
Senior Citizens £29.25 (£35.10 inc VAT)
Commercial £90.21 (£108.25 inc VAT)
Rats Cost
Domestic Free
Commercial £90.21 (£108.25 inc VAT)
Wasps Cost
Domestic £45.58 (£54.70 inc VAT)
Senior Citizens £29.25 (£35.10 inc VAT)
Commercial £90.21 (£108.25 inc VAT)

Note: There is no charge for treatment of rats in domestic premises.

Note: A call out charge of £35.10 may apply please see View terms and conditions.

We do not offer a treatment for bees. Please see External Link - Beekeepers contact numbers.


There is a fixed charge of £29.25 (£35.10 inc. VAT) for senior citizens in domestic premises that are in receipt of a state pension. You must show proof of entitlement at time of treatment.

Book a pest control treatment

We carry out treatments by appointment only, please use our online form to book an appointment.

You can use this form to book services for Domestic Insects, Mice, Rats and Wasps.

These are normally carried out during office hours. We can also offer early mornings or late afternoon appointments during weekdays (not including bank holidays).

All officers will visit you wearing a Carlisle City Council uniform and carrying Carlisle City Council identification badges.

Fees are payable at time of booking.

Commercial Premises

Estimates given relative to the service requested. Please contact us on 01228 817200 for more information on our commercial service.

Farm Contract Services

Farm contracts for rodents (rats and mice). This includes four routine visits throughout the year plus one additional visit if we think it necessary to deliver effective control. Charges vary dependent on the service requirements, a typical standard charge for this is £388.17 (£465.80 inc VAT) every 12 months.

Any additional treatment will be charged at £50.00 per visit.


Download our leaflet Gulls - Advice and Guidance for Businesses.

Who can I contact?

Before undertaking any action, except proofing outside of the nesting season, we recommend you seek expert advice on current legislation from Natural England, Tel: 0300 060 6000

This A to Z of services list provides links to service pages alphabetically