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Chugger checks

Published on 02 January 2020

Chugger checks

Carlisle City Council in partnership with Cumbria Police and Cumbria County Council’s Trading Standards is urging visitors to the city centre to check before they hand over cash or sign up to any promotional schemes.

Carlisle city centre’s main shopping area often attracts ‘chuggers’ - people who approach passers-by in the street selling wristbands or asking for subscriptions or donations to a particular charity.

Before you hand over any cash or sign up, please consider the following:

  • Any traders selling goods such as wristbands and gag mags to raise funds should make it clear how and where the money is used. You should ask exactly what the money you donate is going to support.
  • Any legitimate promoters will have identification badges, authorisation letters or proof of permission from Carlisle City Council to promote in the city centre.
  • It is against the law to falsely claim to be a charity.
  • Aggressive selling practices are against the law and should be reported.
  • Don’t hand over money if you are not 100% happy to do so or are concerned about how or where the money will be used.
  • If a trader says they are a charity you can check them out by visiting www.gov.uk/find-charity-information
  • You do not have to be a registered charity to ask for donations.
  • Carlisle City Council require charity collectors who are collecting cash donations to have a street collection permit, this can be checked by contacting our licensing team at [email protected]

If you have any concerns about trading practices, please contact Cumbria Trading Standards via the Citizens Advice Consumer Helpline on 03454 040506 or call Carlisle City Council on 01228 817200.

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