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Published on 20 March 2020


Bereavement Services:

Our Bereavement Services is continuing to take both burial and cremation bookings.

However, to allow colleagues to concentrate on these bookings, we are not able to make any garden appointments or burials of cremated remains for the foreseeable future.

Following advice from the government and ICCM, the Cemetery and Crematorium office is now closed to the public. However, the Bereavement Services can still be contacted by 01228 817390 or email [email protected]  

All mourners are being asked to stay outside the Crematorium building until just before a funeral starts

We are communicating daily with funeral directors and providing updated guidance regarding social distancing. Hand sanitiser is provided at both the entrance and exit to the chapel.

Following the government's announcement on Monday 23 March, we are working with Funeral Directors to put in place further safeguards at funeral services at the Crematorium.

These include limiting the maximum attendance at funerals (cremations and burials) to up to 12 mourners (excluding clergy/celebrants/funeral director’s staff) and putting extra social distancing and cleaning operations in place at the Crematorium. It may be possible to have the service streamed or recorded (via the funeral director) in order to allow more people to participate.

The office remains closed to face to face visits (the telephone and email service continues as normal). Funeral Directors will arrange collection of cremated remains. The crematorium building will be closed to visitors at weekends (the grounds will remain open).

From Monday 6 April, all funerals services will be limited to 20 minutes ensuring that time is available for the chapel to be cleaned and prepared between funerals. This will reduce the risk of cross contamination protecting all that come into the building and all who work ensuring service continuity.

The cemetery chapels will no longer be available for funeral services, all burial services will take place at the graveside and are subject to the maximum attendance of 12 mourners.

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