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Coronavirus

Published on 20 March 2020

Coronavirus

Household waste and recycling collections

Bulky Household waste collections

Our Bulky Waste collection service will restart soon and is now taking bookings.

We postponed the service in late March to ensure that critical services continued during the Coronavirus outbreak.

Residents will be able to book a collection from this week and collections will start from Tuesday 12 May. Collections cost £24 for up to three items. A collection date will be allocated depending on where the resident lives.

To protect the public and council collection crews, additional measures have been put in place. Residents are advised of the following:

  • If anyone in your household have (or have recently had) any symptoms of coronavirus or if your household is self-isolating, we will be unable to collect items at this time.
  • Please place items out for collection by 7am on collection day, or no sooner than the night before.
  • Items must be on the pavement, very end of driveway, or can be placed in the back lane if you receive a back-lane refuse collection.
  • Please make sure that all items are easily accessible for our crews and that you do not block the whole pavement/back lane access. 
  • Please either wipe down items with antibacterial wipes or spray them with a disinfectant/antibacterial spray once placed outside for collection

To book a collection, please visit https://bit.ly/2Sy2Azc or call 01228 817200 during normal office hours.

 

Garden waste collections

Garden waste collections in Carlisle are being phased back in (from Monday 27 April,) with some collections starting a few weeks later than others.

The kerbside collections were temporarily suspended last month as we took steps to protect critical services. Refuse collections and other key kerbside collections have continued as normal during the Coronavirus outbreak.

The staffing levels within the collection service are still not at full capacity but the City Council will restart the scheme from week commencing Monday 27 April. Households will get one collection every four weeks.

Steps have been taken to protect staff to ensure that they are safe and that the service can continue - social distancing has resulted in a reduced number of staff per collection round. This means that the collections take longer and may not take place at the same time as usual.

The recycling crews will only be collecting from half of the scheduled collection rounds each day. Half of households will get their collection over the first two weeks and the other half over the second two weeks.

Collection days won’t change but the collection time may have changed, so please put your bin out for collection by 7am on the day of your collection.

Residents are advised to check the council’s website for their next collection dates. Visit https://www.carlisle.gov.uk/residents/bins-and-recycling/rubbish-collections

For all collections of refuse and recycling during week commencing 4 May, residents are also advised that their printed refuse and recycling calendars were produced prior to the Bank Holiday moving to a Friday. This means that there will be no change to normal collection days during week commencing 4 May. Please check the online calendar for confirmation of collection day.

To ensure that all collections take place and to protect staff, the council is asking residents not to put out any side waste with their bin. Please keep hold of any excess garden waste until your next collection.

Only put garden waste in your garden waste wheeled bin - no household waste, soil or other waste products. Please do not overload the wheeled bin - if crews are struggling to move it then we may not be able to load it to the recycling vehicle.

Please continue supporting our frontline staff by following the advice.

We need your help:

  • Wash your hands before and after touching your bins and recycling containers to help protect yourself and our crews. Handwashing with soap and warm water for 20 seconds is still the most effective way to prevent the spread of infection. Our crews wear gloves; however, they touch lots of bins and recycling containers and this will reduce cross-contamination. Please wash your bin too.
  • Make sure cars are parked so they do not block access for the bin wagons. With more cars at home, it is making it difficult to get around the streets easily.
  • Show your support to the crews with a wave!

 

Recycling support

Thanks to all our residents for continuing to recycle. Please help our recycling team by:

  • Please don’t place face masks and gloves into your recycling containers. Dispose of them in your refuse bin. If you live within a household affected by coronavirus, please follow the advice set out below.
  • Rinsing tins and jars.
  • Make more room in your recycling box and bag, by flattening cardboard containers, squashing cans and plastic bottles and replace bottle tops.
  • Also to minimise the risk of littering, fasten your recycling bags and use a green box cover.
  • Please remember to wash your hands before and after you have handled your bin and recycling containers.
 

What to do with waste if a household is affected by coronavirus

Cleaning and disposal of waste

When cleaning you should use your usual household products, like detergents and bleach, as these will be very effective at getting rid of the virus on surfaces. Clean frequently touched surfaces such as door handles, handrails, remote controls and table tops. This is particularly important if you have an older or vulnerable person in the house.

Personal waste (such as used tissues) and disposable cleaning cloths can be stored securely within disposable rubbish bags. These bags should be placed into another bag, tied securely and kept separate from other waste. This should be put aside for at least 72 hours before being put in your usual external household waste bin.

Other household waste can be disposed of as normal.

For more information, go to https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance/stay-at-home-guidance-for-households-with-possible-coronavirus-covid-19-infection

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