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Published on 20 March 2020


Household waste and recycling collections

We are doing everything we can to ensure household waste is collected during the coronavirus outbreak.

We are also continuing to collect kerbside recycling other than garden waste.

We need your help:

  1. Please remember - to help protect our crews and you and your family please wash your hands before you put anything in your bin. Also wash your hands before putting your bin out for collection and when bringing it back in. Handwashing with soap and warm water for 20 seconds is still the most effective way to prevent the spread of infection. Our crews are wearing gloves, however, if you do this it will help keep our team safe, so we can continue to collect household waste and recycling. 
  2. Make sure cars are parked so they do not block access for the bin wagons. With more cars at home, it is making it difficult to get round the streets easily.
  3. Show your support to our crews with a wave!

Garden waste collections:

Due to the ongoing impact of coronavirus, we have taken the steps to divert our resources to protect our key operational services for residents such as refuse collections.
It has therefore been necessary to suspend all garden waste services until further notice. We are also unable to take any new bookings for our bulky waste collection service.
We are asking residents for their support and understanding in these unprecedented times as we work to maintain your refuse collections and other priority services. Please check our website for updates or changes to your service.   
We are asking residents not to put garden waste into your household bin and to continue to recycle using your bags and boxes.

What to do with waste if a household is affected by coronavirus

Cleaning and disposal of waste

When cleaning you should use your usual household products, like detergents and bleach, as these will be very effective at getting rid of the virus on surfaces. Clean frequently touched surfaces such as door handles, handrails, remote controls and table tops. This is particularly important if you have an older or vulnerable person in the house.

Personal waste (such as used tissues) and disposable cleaning cloths can be stored securely within disposable rubbish bags. These bags should be placed into another bag, tied securely and kept separate from other waste. This should be put aside for at least 72 hours before being put in your usual external household waste bin.

Other household waste can be disposed of as normal.

For more information, go to

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