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NHS Test and Trace App

Published on 24 September 2020

NHS Test and Trace App

NHS Test and Trace App - information for individuals and businesses

The national NHS Test and Trace App is now available. The app is key part of the country’s fight against COVID-19.

Information for the public

Members of the public are being strongly encouraged to download the app to their smartphones now.

The app is available at

The app will be used, alongside traditional  contact tracing, to notify users if they come into contact with someone who later tests positive for coronavirus.

The app will also help local authorities understand if the virus is spreading in their area, helping them to respond quickly to stop it spreading further and save lives. The app does this while protecting a user’s anonymity. Nobody, including the government, will know who or where a particular user is.

Find out more about the app


Information for businesses

The UK is currently experiencing a public health emergency as a result of the coronavirus (COVID-19) pandemic. It is therefore critical that organisations take a range of measures to keep everyone safe. The easing of social and economic lockdown measures following the COVID-19 outbreak is being supported by NHS Test and Trace.

Venues in hospitality, the tourism and leisure industry, close contact services and local authority facilities must:

  • Ask at least one member of every party of customers or visitors (up to 6 people) to provide their name and contact details.
  • Keep a record of all staff working on their premises and shift times on a given day and their contact details.
  • Keep these records of customers, visitors and staff for 21 days and provide data to NHS Test and Trace if requested.
  • Display an official NHS QR code poster from 24 September 2020, so that customers and visitors can ‘check in’ using this option as an alternative to providing their contact details.
  • Adhere to General Data Protection Regulations.

Hospitality venues must also refuse entry to those who refuse to participate.

Failure to do any of these requirements will result in fixed penalty fines of up to £4,000.

Read the full guidance on

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