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Reopening Checklist

Published on 31 March 2021

Reopening Checklist


The government has updated the guidance on working safely during the coronavirus outbreak.

The updates include additional information for different sectors on ventilation, tests, and how coronavirus restrictions will be eased.

Specific updates have also been made to test and trace requirements for hospitality, tourism, leisure, and close contact services. There are also updates regarding operating fitting rooms safely for shops and branches.

In addition to the guidance, here is a top ten checklist before reopening. We hope you will find this useful to slowly start thinking about business as usual: 

1) Insurance - Please check that any insurance pertaining to your premises has been re-activated or renewed - you can check this directly with your provider.


2) Legionella - Businesses which have been closed and not in use must ensure they include the safety of their water systems in their reopening check lists. Legionnaires Disease is found in hot and cold water systems and as a business owner you have a duty to ensure the risk is managed correctly. For advice on what you should be doing please refer to this website.

3) Licensing 

  • Check the current DPS is still working at the premises and how many personal licence holders you have working on site. If this needs changing contact our licensing team.
  • Has there been a change to the premises licence holder or their registered address? Notify our licensing team of any changes.
  • Ensure the Premises Licence Summary is on display and the full licence available for inspection.
  • Is your licence fit for purpose? Do you need extended hours/add extra areas to your licensable area? Consider time limited licence applications. If you are thinking of selling alcohol in an outdoor area or selling hot food/drinks after 11pm, please check your premises licence including the licensed area marked on the plan. Your outdoor area will require a licence for this activity.
  • Review your current conditions. Check you are compliant and consider whether any need amending, for example, use of outside space, licensing of external dispense bars, off sales, last entry, door staff, relaxation of delivery and collections to reduce interaction between customers/staff and visitors (check if any planning conditions apply), opening new access points to regulate entry/flow of visitors and customers, ability to keep windows and doors open (except fire doors) to assist ventilation (for when indoor hospitality is allowed). Contact us for advice on what kind of change to your licence you may need. Remember to apply in time, there may be objection periods to elapse before any changes can take place.
  • Has the Premises Licence annual fee been paid? Check for suspension notices and contact our licensing team to pay if needed.  
  • Has the gaming permit annual fee been paid? If it hasn’t then the permit will have lapsed, and you will need to apply for a new one. 
  • Notifications (automatic entitlements to two gaming machines) - if the premises licence has been transferred then you will need to apply for a new notification. 
  • If you are a landlord and your tenant has left, then carry out the necessary checks to ensure that the premises licence has not been surrendered or has lapsed. 


4) Pavement Licence - If you wish to use the pavement outside your premises (and it is a designated highway, not private land) for tables, seating or other furniture, you may require a pavement licence. Any pavement licence enquiries can be sent to [email protected] or call 01228 817200.

5) Waste disposal - Ensure you have renewed or reactivated your waste disposal contract. Please remember that businesses cannot use the recycling sites located in the area. These are for residents to use. Trade waste is not accepted at Household Waste Recycling Centres - only certain vehicles are permitted to use these sites subject to a waste permit scheme

6) Covid Risk assessment - Review your Covid risk assessment and ensure staff are aware and trained in the changes - an example template can be found on the HSE website.

7) Control customer flow - As part of the Covid risk assessment, please think about how you will control the flow of customers. For example, people coming in and out for the use of toilets, how you will require people to pay and where and how you will ensure people queue outside adhering to social distancing rules. There are guidelines in place but each individual premises will need to ensure it is set up in the best possible way for their situation.

8) Cleaning - Ensure to carry out a deep clean of your kitchen ready for trading and disinfect (recommend BS EN 1276) all surfaces, products, handles etc - before reopening and subsequently after opening.

9) Date coding - If you are a food premises, carry out stock rotation and discard out of date products as necessary.

10) Hands - Face - Space - Ensure that you keep up to date with the most current guidance regarding hand sanitising, wearing of face coverings and social distancing requirements. Information is available at

Workplace Pack - Public Health England has also put together a 'Workplace Pack' to support and help businesses with the management of covid cases in the work setting. It would be handy to keep close by, should the need arise. You can find this pack here.

For the most up to date guidance and advice, please visit the website.


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