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Reopening the High Street

Published on 10 June 2020

Reopening the High Street

Safer Shopping in Carlisle

Carlisle City Council is advising visitors to the city centre to shop safely and plan ahead.

Non-essential stores in England are now able to reopen.

We’ve put together a checklist for businesses and some advice for shoppers. To see a copy, visit

Carlisle City Council is working with Cumbria County Council's highways team, Cumbria Police and local businesses to identify the pinch points in the city centre and support public safety.

When visiting the city centre, shoppers are asked to please plan ahead. Think about how you will be travelling and if you’re driving, where you’ll park and what route you’ll take into the city centre.

Please also be aware that there will be limited toilet provision. Due to restrictions on social distancing, most retailers and council-managed public toilets will be closed. Four temporary toilets will be installed within the city centre (including baby changing and disabled provision). These will be available to use from Monday 15 June. These will be located off English Street accessed by Lowthian Lane (the lane between White Stuff and HSBC). These will be available to use Monday to Saturday, 9am - 5pm and on Sundays between 10am and 4pm. To ensure the toilets are properly sanitised, attendants will be in place during opening times.

The Market Hall toilets will also be available to use from Tuesday 16 June onwards.

We will also put in place hand sanitising points. These will be located at various points within the city centre.

Please follow safe distancing measures and look out for signage. Also follow this advice:

  • Do not leave home if you or anyone in your household has symptoms.
  • Only visit shops with people you live with.
  • Maintain 2 metre social distancing at all times wherever possible.
  • Wear face coverings in enclosed public spaces where social distancing isn’t possible including public transport.
  • Bring your own hand sanitiser. There will also be hand sanitiser or handwashing facilities when entering premises (to reduce the risk of transmission by touching products while browsing) and also hand sanitisation stations located at various points within the city centre.
  • Keep contact to a minimum and try to use contactless payments if available.
  • Some shops will need to limit the number of customers, so you may be asked to queue outside.
  • Shop alone where possible, unless you need specific assistance.

For more information about the city centre reopening, visit our city centre webpage.

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