Plastic recycling in a green bagRubbish, waste and recycling

We are always keen to here your views on our services and welcome your support in making any improvements. Please take the time to complete this short neighbourhood and recycling survey

In this section you can:

Earlier collection time

In response to the ongoing heat-wave, we are asking residents to put their waste and recycling out before 6am on the day of their collection.

All collections from Wednesday 23 July 2014 onwards will be affected and the 6am collection time will remain until further notice.

We would like to apologise for any inconvenience the new collection time might cause.

Changes to refuse collection service

Around 3,900 households will receive a seagull-proof sack by the end of February.  These will replace purple bag collections.  Refuse will continue to be collected weekly. You can watch a step by step guide demonstrating how to use a gull-proof sack on YouTube.

Thank You

We are now recycling 45% of all your household rubbish! We would like to thank you for your help in continuing to reduce the amount of waste going to landfill, which helps towards keeping the cost of your Council tax down.  For advice on how and when to put your refuse and recycling out for collection, please refer to our downloadable document below.  All Carlisle householders should also receive a copy of this newsletter with their updated calendars in mid-February 2014.

Electronic forms

Electronic forms can be completed and submitted online, with no paper involved, which is not only our preferred method; it's kinder to the environment as well.

Downloadable Documents

All documents open in a new window.

File name


Approximate Download time

Adobe PDF format - download the viewerReusable gull-proof sack leaflet in PDF format45 Kb6 secs @ 56k, 0 secs @ 2mb
Adobe PDF format - download the viewerHow and when to put your refuse and recycling out for collection in PDF format72 Kb10 secs @ 56k, 0 secs @ 2mb

Get Adobe Acrobat ReaderDownload Acrobat PDF Reader (external website). Acrobat PDF Reader allows you to view PDF files.

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Contact us

 01228 817000

Carlisle City Council
Civic Centre, Carlisle, Cumbria,