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Thursday , May , 25 2017

Which Bin Do I Use

We offer a range of containers to help you to recycle and manage your rubbish; Please use the online form right to arrange delivery of any of these containers.  Charges apply to some containers. Alternatively you can now collect green boxes, reusable white bags (in lieu of a green box), green bags and gull-proof sacks from the Civic Centre during office hours.

Improvements to kerbside recycling services from 12 June 2017

We are extending kerbside recycling to more properties and asking residents to sort their recycling slightly differently. All residents can now recycle food and drink cartons (tetrapaks) in with their cardboard and paper will now be collected from a green bag, instead of a green box. Collection days may also change for some residents, but we’ve made it easier to recycle as materials from green boxes and green bags will be collected on the same day by one crew. For more information on which items can be recycled in each container please see our how to recycle guide. New waste collection calendars will be posted to residents w/c 22nd May 2017.

grey bin 240ltr

Grey refuse wheeled bin (240 Litre)

We collect rubbish from grey refuse wheeled bins every fortnight from most properties.
If you don't have a refuse wheeled bin and we provide these in your area, please use the online form below. Please note, replacement refuse wheeled bins are charged at £20 (for 140 litre), £38 (for standard 240 litre) or £15 for a refurbished bin (of either size) - prices include delivery. These charges also apply to residents who have moved to a property and find a refuse bin is missing. Please look after your bin by only leaving it out for the shortest time possible. If you move, please leave the bin at your old property.

  • Please make sure that you place it out before 7am at the kerbside (or the night before) as we cannot return if you miss the collection.
  • Your rubbish must be placed into your refuse wheeled bin.  We will not collect sacks.
  • Please do not overfill your refuse wheeled bin as our equipment can only lift a maximum of 100kg.
  • Please only place household waste into your refuse wheeled bin - bricks/rubble should be taken to a Household Waste Recycling Centre.
grey bin 140ltr

Smaller/additional refuse wheeled bins

If you have more than 5 people who live in your household, or two or more babies in nappies you may be entitled to receive an additional small refuse wheeled bin. We can also offer these to replace your large bin if you don't produce much waste. There is no charge for replacing your existing large bin for a smaller one.

grey bin 140ltr

Large gull-proof reusable sack

These have replaced weekly purple bag collections. Replacement gull-proof sacks are available for £16.50 each or Can be collected from the Civic Centre Carlisle for £8.50

  • Please ensure that you place your gull-proof sack out before 7am at the kerbside (or the night before) as we cannot return if you missed the collection.
  • Please ensure all your waste is bagged into refuse sack(s) first before being placed into your gull-proof sack.  We cannot empty if if your waste is placed in loose.
  • Only one sack will be collected (unless an additional sack has been previously approved).
  • Please do not leave any refuse beside your gull-proof sack as we will only collect waste that is placed into your gull-proof sack.
  • Please ensure that your gull-proof sack is left in the correct place for collection.  This is normally at the front of your property at the kerbside.
gull sack

Small gull-proof reusable sack

These have replaced weekly purple bag collections and are ideal for smaller households. Replacement gull-proof sacks are available for £8 each or can be collected for free from the Civic Centre Carlisle. 

green bin

Garden waste bins

We offer a garden waste bin to most properties with gardens. Your recycling collection calendar will tell you if we collect garden waste from your area.

Replacement refuse wheeled bins are charged at £38 for a 240 litre bin.

Please check that you only placed the following items into your garden waste bin:

  • grass or hedge clippings
  • leaves
  • weeds
  • cut flowers or plants (please shake off excess soil)
  • twigs or small branches
  • real Christmas tree

We cannot lift bins that are too heavy with soil or rotted materials as our lifting equipment is fixed at a maximum of 100kg.  Please do not place any wood, pet waste or food waste, including fruit or vegetable waste into your Garden Waste Bin as we cannot recycle these.

  • Please make sure you placed it out before 7am at the kerbside (or the night before) as we cannot return if you have placed your bin out late.

We no longer offer addtitional garden waste bins. Alternatively home compost bins are available at discounted prices.

green box

Green box

Use your green box to recycle;

  • paper (including newspapers and magazines)
  • empty glass bottles or jars (eg jam jars, coffee jars) - please rinse, but no need to remove labels
  • empty food tins (including biscuit tins) and drinks cans and empty aerosol cans - please rinse food cans

Your Greenbox needs to be at the kerbside for collection by 7am (or the night before).  Unfortunately we are not able to return if you miss the collection.

green bag

Green bags

We collect plastics and cardboard from green bags. If we empty these in your area and you don't have any, or you would like additional green bags to recycle more, please let us know.


  • Please ensure that you place only plastics in one green bag and cardboard in the other green bag as we cannot recycle mixed materials. 
  • Your greenbags need to be at the kerbside for collection by 7am (or the night before).  Unfortunately we are not able to return if you miss the collection.
Plastics Cardboard
  • Bottles
  • Tubs, yoghurt pots
  • Food trays, containers

Please flatten where possible and place all plastics in one green bag.

Sorry - NO polystyrene, bubble wrap, plastic bags, plastic toys, cling film or food waste.

  • Packaging boxes
  • Cereal boxes
  • Cardboard egg cartons
  • Food sleeves and boxes
  • Toilet and kitchen roll tubes

Please flatten and place all cardboard in one green bag. Larger items can go beside your green bag.

Sorry - NO juice or milk cartons (tetra pak).


white bag

White bag

If you struggle to carry your green box, we can offer an alternative reusable white bag, which is also great for use in smaller properties as an alternative to the green box.  You can still recycle paper, glass, tins and cans in the white bag.

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