Anyone is able to make a request for information, although the request must be in a permanent form (eg in writing or an e-mail). The council has developed a downloadable information request form (see downloads section) which may help you frame your request. You may also use our online version of this form.
The Act gives applicants two related rights:
- The right to be told whether the information exists
- The right to receive the information (and where possible, in the manner requested, ie as a copy or summary, or the applicant may ask to inspect a record)
Carlisle City Council will have to respond to requests within 20 working days and we may charge a fee calculated according to Fees Regulations. If a fee is required it must be paid in advance and if the fee is not paid within three months then the request for information will lapse.
Any person who makes a request to the council for information must be informed whether the council holds that information and, subject to a number of exemptions, should be supplied with that information. In cases where information is covered by an exemption, the council is required to consider if the public interest in maintaining the exemption in question outweighs the public interest in disclosure.