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Frequently Asked Questions

If you cannot find the information you want in our service pages, you may be able to find it on this main FAQ page.
After looking at the statistics of how users browse our site we have now focused on the most used services as priority, many hundreds of information pages on our site that were accessed rarely or sometimes not at all have now been removed to de-clutter and make our site easier to use.

However we still accept that some information is desirable to help our users better understand aspects of how Carlisle City Council services work, so we provide FAQ lists on most our section landing pages.
All FAQs including any FAQ that does not fit in any of our our site sections are accessible here in the master FAQ page.

Master FAQ ( select a category or search for answers )

View Carlisle's housing strategy

We deliver affordable housing in Carlisle through working with local housing associations and developers to bring forward affordable housing sites, as well as negotiating with private developers to ensure that a proportion of properties on all new developments are affordable homes.

In 2011, we commissioned a Housing Need and Demand Study, which provided a comprehensive analysis of Carlisle's housing market.  The report will be used to help ensure that our work, and the new housing we deliver, reflect the need and demands of our residents.  You can see an Executive Summary of the report below.  For a full version, please contact a member of the housing team.

Our Housing Strategy 2012-16, developed through the Carlisle Housing Partnership, was completed in March 2012.  Our Housing Strategy sets out the housing-related challenges that our district faces, and in turn identifies the actions we will take to overcome these challenges.  If you wish to view the Strategy, and find out more about the work, please go to the Carlisle Housing Strategy page.

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This A to Z of services list provides links to service pages alphabetically