Wednesday , June , 16 2021
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Frequently Asked Questions

If you cannot find the information you want in our service pages, you may be able to find it on this main FAQ page.
After looking at the statistics of how users browse our site we have now focused on the most used services as priority, many hundreds of information pages on our site that were accessed rarely or sometimes not at all have now been removed to de-clutter and make our site easier to use.

However we still accept that some information is desirable to help our users better understand aspects of how Carlisle City Council services work, so we provide FAQ lists on most our section landing pages.
All FAQs including any FAQ that does not fit in any of our our site sections are accessible here in the master FAQ page.

Master FAQ ( select a category or search for answers )

How much Local Housing Allowance can I get?

The amount of Local Housing Allowance you can get depends on:

  • who lives with you (how many bedrooms your household needs). Foster children will not be taken into account for calculating the Local Housing Allowance rate
  • the maximum bedroom allowance for Local Housing Allowance is 4 bedrooms, even if you need 5 bedrooms or more
  • what money you and your household have coming in
  • what savings you and / or your partner have.

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This A to Z of services list provides links to service pages alphabetically