Friday , April , 19 2024
| Language and Accessibility

Frequently Asked Questions

If you cannot find the information you want in our service pages, you may be able to find it on this main FAQ page.
After looking at the statistics of how users browse our site we have now focused on the most used services as priority, many hundreds of information pages on our site that were accessed rarely or sometimes not at all have now been removed to de-clutter and make our site easier to use.

However we still accept that some information is desirable to help our users better understand aspects of how Carlisle City Council services work, so we provide FAQ lists on most our section landing pages.
All FAQs including any FAQ that does not fit in any of our our site sections are accessible here in the master FAQ page.

Master FAQ ( select a category or search for answers )

What counts as Capital and how does it affect my Benefit /Reduction?

For Housing Benefit and/or Council Tax Reduction purposes most savings, investments and assets owned by you and your partner are treated as 'capital' and examples of the most likely sources are:

  • Savings in cash
  • Current accounts (even if you only use it to get things paid into it like wages or a pension or you just use it to pay bills)
  • Money in a bank, post office or building society account
  • Money in savings schemes
  • Money invested with local authorities
  • National Savings Certificates
  • Premium Bonds
  • Funeral Bond
  • Stocks and shares, bonds and other investments
  • Property or land (but not your home or the home of your partner or an aged or incapacitated relative).

The following do not count as capital:

  • Personal possessions
  • Certain business assets, if you are still working in the business
  • Surrender values of Life Policies
  • Sale proceeds of your home (for up to six months if you intend to purchase another home)
  • Money from insurance claims in respect of loss or damage to home or personal possessions (for up to six months if used to replace or repair)
  • Money deposited with a Housing Association for the purpose of obtaining a home
  • Any Social Fund payment

The above lists are not exhaustive and enquiries should be made to clarify the situation if you are doubtful about any asset or interest you have.

Once we have worked out what your capital amounts to Government rules say that if you (and your partner if you are a couple) have savings or capital of more than £16,000, you cannot get Housing Benefit and/or Council Tax Reduction.

Please note there is no capital limit for Second Adult Rebate (Alternative Council Tax Benefit) / Second Adult Reduction ( Alternative Council Tax Reduction).

Otherwise, if you or your partner have £6,000 or less it will not affect your claim.

If you or your partner have reached the qualifying age for State Pension Credit providing neither of you are receiving income support, Job Seekers Allowance (IB) or Employment and Support Allowance (IR) and have between £10,000 and £16,000, it affects how much Housing Benefit and/or Council Tax Reduction you will get. For every £500 (or part of £500) you have over £10,000 we add £1.00 to the income we count each week when working out your benefit.

If you and your partner are below the qualifying age for State Pension Credit and have between £6,000 and £16,000, it affects how much Housing Benefit and/or Council Tax Reduction you will get. For every £250 (or part of £250) you have over £6,000 we add £1.00 to the income we count each week when working out your benefit.

This money that is counted from your capital is called Tariff Income. We do not count any actual interest you get from savings and capital.

Note: For Second Adult Rebate (Council Tax Alternative Benefit) the Capital Tariff does not apply. The actual interest received by the second adult is counted instead.

Image for search button

This A to Z of services list provides links to service pages alphabetically