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Frequently Asked Questions

If you cannot find the information you want in our service pages, you may be able to find it on this main FAQ page.
After looking at the statistics of how users browse our site we have now focused on the most used services as priority, many hundreds of information pages on our site that were accessed rarely or sometimes not at all have now been removed to de-clutter and make our site easier to use.

However we still accept that some information is desirable to help our users better understand aspects of how Carlisle City Council services work, so we provide FAQ lists on most our section landing pages.
All FAQs including any FAQ that does not fit in any of our our site sections are accessible here in the master FAQ page.

Master FAQ ( select a category or search for answers )


Home composting is a good way of reducing biodegradable waste (waste that rots).

You can put vegetable peelings, fruit, tea bags, grass and leaves into a home compost bin. Most of this waste normally goes into your rubbish bin and gets sent to landfill for disposal.

By making home compost you can reduce this as well as generating a product that can be used as a soil conditioner in your own garden.

You can compost:

fruit and vegetable peelings
tea bags and coffee grounds
crushed egg shells
grass cuttings, prunings, old bedding plants and hedge trimmings
scrunched or shredded paper and soft cardboard
animal hair
garden and pond plants.

You can’t compost:

cat or dog excrement
meat and fish
dairy products
diseased plants
disposable nappies
shiny card
hard objects.

For advice about home composting, visit the RecycleNow website or telephone the home compost helpline on 0845 600 0323.

Buy a Home Compost Bin
Cumbria County Council has teamed up with Even Greener to offer residents home composting bins and water butts at bargain prices - from just £7.50 for a compost bin.

Visit (external link) for more information.



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This A to Z of services list provides links to service pages alphabetically