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Frequently Asked Questions

If you cannot find the information you want in our service pages, you may be able to find it on this main FAQ page.
After looking at the statistics of how users browse our site we have now focused on the most used services as priority, many hundreds of information pages on our site that were accessed rarely or sometimes not at all have now been removed to de-clutter and make our site easier to use.

However we still accept that some information is desirable to help our users better understand aspects of how Carlisle City Council services work, so we provide FAQ lists on most our section landing pages.
All FAQs including any FAQ that does not fit in any of our our site sections are accessible here in the master FAQ page.

Master FAQ ( select a category or search for answers )

Bed bugs

Bed bugs

Bed bug is a small flat insect you most commonly see in houses, especially on beds where people sleep. These bugs feed on human blood and the most convenient time to drink blood is when you are sleeping. Effective bed bug treatment needs to be taken quickly to kill these bugs as a female bug may already have enough eggs to produce many offspring. Bed bugs can cause skin infections and also spread diseases from one person to another.

Bed bugs have invaded homes through travel as the bugs are found in furniture and beds, in theatres, hotels etc and a person travelling from there to your house can bring the bug through clothes or luggage.

Before treatment

Prepare all rooms that require spraying

  • Strip all the beds in the room or rooms that need spraying.
  • Empty any drawers in the bed if it has them.
  • Move any furniture that can be moved easily away from the walls so we can spray the skirting boards (do not move heavy furniture).
  • Empty any wardrobes if you want them sprayed.
  • Cover aquariums or fish bowls with a cloth.
  • Clear the floor area, especially under the beds.
  • Vacuum thoroughly.

After treatment

  • Do not vacuum for 2 to 3 weeks to allow the treatment to take effect.

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This A to Z of services list provides links to service pages alphabetically