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Frequently Asked Questions

If you cannot find the information you want in our service pages, you may be able to find it on this main FAQ page.
After looking at the statistics of how users browse our site we have now focused on the most used services as priority, many hundreds of information pages on our site that were accessed rarely or sometimes not at all have now been removed to de-clutter and make our site easier to use.

However we still accept that some information is desirable to help our users better understand aspects of how Carlisle City Council services work, so we provide FAQ lists on most our section landing pages.
All FAQs including any FAQ that does not fit in any of our our site sections are accessible here in the master FAQ page.

Master FAQ ( select a category or search for answers )



Wasps deliver a nasty sting which can be serious if you're allergic to them. For a minority of people the venom in their sting causes anaphylactic shock which can be fatal, so it's important to seek medical help immediately if you experience giddiness, nausea, unusual swelling or extreme pain. An ordinary sting can be treated with ammonia, alcohol or cold poultices, followed by antihistamine ointment.

If you notice many in your home, chances are they have a nest nearby. Nests can normally be found in holes in the ground or inside hollow trees. Unfortunately for us, wasps feel equally at home in a garden shed, wall cavities, eaves and roofs.

Wasps feed on fruit and nectar, insects and food waste. Towards the end of the summer, when the larvae have reached maturity, the workers turn their attention to fruit, jam and other sweet substances, which is why they become a nuisance to people at this time.

Because the venom in wasps contains a pheromone that causes other wasps to become more aggressive, it's not advisable to swat one near its nest.

How can I prevent wasps in my home?

The following measures act as deterrents:

  • Close doors and windows if possible
  • Ensure bins have tight-fitting lids
  • Cover food
  • Don't let scraps build up around your sink
  • Clear fallen fruit from your garden.

Dealing with a wasp nest is difficult - while a number of products are available on the market you must consider the risk of being stung. If you're allergic to wasp stings or simply prefer not to tackle the problem yourself, contact a professional pest control company or the pest control section at Carlisle City Council.

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