Please be aware that the My Account service for Council Tax, Benefits and Landlords, and the online form to apply for Housing Benefit or Council Tax Reduction will be unavailable on 25/02/2020 from 4pm while end of year processing is carried out. The My Account services are due to be restored 05/03/2020 and the online form 28/02/2020.
You are Here : My Account
Wednesday , February , 26 2020
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My Account LogoMy Account is the new way to use our council services.

Registering for an account is easy and takes just a couple of minutes - all you need to get started is an email address.

We're asking you to do this to save time and money every time you contact us.


What services can I access?

By registering for My Account you will be able to securely access the following range of council services:

Log in or register for MyAccount

  • View your Council Tax details, set up a direct debit, make payments, apply for discounts and amend address details online
  • Sign up for Ebilling
  • View your Housing Benefit application and complete a change of circumstances online
  • Report a change of address
  • Report an environmental problem or order services
  • Order a New bin, Report a missed collection or order a Special Collection
  • View your Business Rates details, set up a direct debit, make payments, apply for discounts and amend address details online
  • Submit a Green spaces Enquiries
  • Submit a planning Enquiry

For further information about MyAccount or if you experience any problems see our frequently asked questions below or why not see our short video below.

Watch this short video to see the benefits of signing up to MyAccount

  My Account FAQ

How to register for Self-Service


Firstly register for Self-Service

During registration, you will need to enter your contact details, and create a user name and password. You will also need to give a security question and answer

Please keep a secure note of your user name, password and security

question/answer for future reference

Once you have completed your registration, we will send you an email to validate your email address

Click on the link in the email to be taken to the login screen


 Contact Details

This A to Z of services list provides links to service pages alphabetically