Please be aware that the My Account service for Council Tax, Benefits and Landlords, and the online form to apply for Housing Benefit or Council Tax Reduction will be unavailable on 25/02/2020 from 4pm while end of year processing is carried out. The My Account services are due to be restored 05/03/2020 and the online form 28/02/2020.
You are Here : My Account
Wednesday , February , 26 2020
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My Account LogoMy Account is the new way to use our council services.

Registering for an account is easy and takes just a couple of minutes - all you need to get started is an email address.

We're asking you to do this to save time and money every time you contact us.


What services can I access?

By registering for My Account you will be able to securely access the following range of council services:

Log in or register for MyAccount

  • View your Council Tax details, set up a direct debit, make payments, apply for discounts and amend address details online
  • Sign up for Ebilling
  • View your Housing Benefit application and complete a change of circumstances online
  • Report a change of address
  • Report an environmental problem or order services
  • Order a New bin, Report a missed collection or order a Special Collection
  • View your Business Rates details, set up a direct debit, make payments, apply for discounts and amend address details online
  • Submit a Green spaces Enquiries
  • Submit a planning Enquiry

For further information about MyAccount or if you experience any problems see our frequently asked questions below or why not see our short video below.

Watch this short video to see the benefits of signing up to MyAccount

  My Account FAQ


How to turn on e-billing

Once you've logged in.

From the My Services area, select the account you want to sign up for ebilling

  • Select View Details
  • Click the e-Billing Sign Up link
  • Read and accept the terms and conditions
  • Enter the email address you want the notification to be sent to, and select the 'Email
  • with link' option
  • Select 'Confirm' and we will send you a validation email
  • Click the link within the email to confirm your account preference

 Contact Details

This A to Z of services list provides links to service pages alphabetically