Privacy / Terms and conditions
Registering for a customer account
You can get your own customer account to get extra services such as faster online forms, ordering services without giving your details every time, and the ability to track progress of your requests.
If you register, we may contact you by email about your requests, and about services, information and events of interest provided by the council and our partner organisations
We regard your privacy as important and any personal information you give to us will only be used in accordance with the General Data Protection Regulation. We do not store personal information about people who visit this site unless they provide contact information or use one of our online services.
If you provide any personal information in order to use a service on this website, it will only be used by Carlisle City Council, It will not be shared with any third party without your consent, unless required by law.
Click Here to view the MyAccount Privacy Statement
You can find more information on our website help page.
If you would like to remove your account please contact us at [email protected]