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Friday , November , 22 2019
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ICT Services Privacy Notice

Carlisle City Council is committed to protecting and respecting your privacy in terms of how we collect, use, store and destroy your personal information.

We are the data controller of the personal information we will collect from you and under the General Data Protection Regulation, this fair processing notice is designed to provide you with all the information you have a right to be provided with

 

Why are we collecting your personal information?

We are collecting your personal information for the following purposes:

  • To allocate hardware, software and mobile devices
  • To manage staff IT accounts
  • To manage threat analysis
  • To archive records
  • To undertake web analytics (including cookies)
  • To undertake system maintenance
  • Service Delivery
  • Contracts

What allows us to collect your personal information?

We are applying the following GDPR Articles 6 grounds:  

  • Legal obligation or public task under various UK laws including but not limited to:
    • The Localism Act 2011
  • Contract (staff data/ system providers)
  • Legitimate Interest (web analytics)
  • Consent (web analytics - cookies)

What personal information will we collect?

We will collect personal information including your name, job title, office location, work and telephone numbers, work and personal email addresses, user ID, machine number, IP Address, IMEI Number, SIM Number, Handset Number and clock card number

What will we do with your personal information?

Your personal information will be processed internally by Council ICT staff in accordance with the Council’s Data Protection and Confidentiality Statement and will not be shared out with the Authority

How long will we keep your personal information?

Your personal information and the information held in relation to your request will generally be kept for 3 years in accordance with the Council’s Retention Schedule, at which point it will be securely destroyed.

Your rights are

  • To be informed
  • To access your personal information
  • To have inaccurate personal information rectified
  • To have personal information erased
  • To restrict processing of your personal information
  • To obtain and reuse your personal information for your own purpose
  • To object to the processing of your personal information
  • To not be subject to decisions based solely on automated means, including profiling

Right to lodge a complaint with the UK Information Commissioner’s Office (ICO)

Should you be unhappy with the way Carlisle City Council has handled your personal information, we encourage you to let us know so that we can look into this for you and provide a response.

Should you then wish to lodge a complaint with ICO you can contact them at:

Website: https://ico.org.uk/

Address: Information Commissioner’s Officer, Wycliffe House,

Water Lane, Wilmslow, Cheshire, SK9 5AF

Email: [email protected]

Telephone: 0303 123 1113

Carlisle City Council can be contacted at:

Carlisle City Council’s Data Protection Officer can be contacted at:

Address: Civic Centre, Carlisle,

Cumbria, CA3 8QG

Email: [email protected]

Telephone: 01228 817200

Address: Civic Centre, Carlisle,

Cumbria, CA3 8QG

Email: [email protected]

Telephone: 01228 817200

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