Skip to main content | Accessibility
Thursday , March , 22 2018

To report a stray dog 

If you have found a dog or see a stray dog you can contact us

Monday –Friday 8am – 5pm contact 01228 817399

Monday – Friday 5pm – 8am and 24 hours at weekends and bank holidays contact 07521 099 222.

if the dog is contained we will make arrangements for the dog to be collected from you, if you are reporting a dog straying but not contained, then we will record this information and if possible attend the location where the dog has been seen, please note an officer will only attend if there is a risk to the public, i.e. the dog is in a children’s play area and/or school, if possible the person reporting the dog should stay with the dog.

If the dog is believed to be dangerous then the matter should be referred to the police in the first instance. We work with partners to provide an out of hours' service but this is only for the collection of a stray that has been contained.

If you have lost a dog

Our stray dog service is run between the hours of 8am and 5pm, you can report your dog lost on 01228 817399 and check to see if we have picked up your dog. Please note that there will be a charge payable for the return of you dog; see fees and charges below for guidance.
If we have not collected your dog, we will take your information and log it on the system and advise you if we receive any calls about it.
We will attempt to return the dog to its owner, if your dog is micro-chipped and/or has a collar and tag or is identifiable through a tattoo, if we are unable to reunite dog and owner we will take the dog to the kennels. Dogs must be claimed within seven days and unclaimed dogs may be re-homed.

We do not operate an out of hours' service for the return of stray dogs, if your dog has been collected out of office hours, it will not be returned until the next available working day once payment has been received. 

Payment for stray dogs can be taken Monday to Thursday 9am to 4.00pm and Friday 9am to 3.30pm. If a payment is made after 4.00pm your dog will not be returned until the next working day and additional fees may apply.

The costs of any vet treatment that has been necessary for your dog (e.g. where it may have been sick or injured). Please be advised this will be in addition to the costs below.

Dogs in their own gardens, houses or sheds even if unattended are not stray dogs. If the dog is neglected the matter should be referred to the RSPCA on 08705 555 999

Where dogs are returned home with out being kenneled £30
STRAY DOGS (Inclusive - VAT not applicable) current charges
If you are the owner of a dog that has been picked up as a stray you are liable to pay the following
Day 1 (Inclusive of the £25 statutory straying fee imposed by law, plus kenneling and collection costs)

Day 2 £80.00
Day 3 £100.00
Day 4 £115.00
Day 5 £130.00
Day 6 £145.00
Day 7 £160.00

This A to Z of services list provides links to service pages alphabetically