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Make a Payment

There a number of ways you can make payments to Carlisle City Council, please refer to the option that best suits you below:

Paying online

You can pay with a debit or credit card, 24/7 365 days a year.

Pay Online

By Direct Debit

This is the easiest way to pay your Council Tax or Business Rates bill

By Direct Debit

Pay a Car Parking Fine

Find out how you can pay your Penalty Charge Notice

Pay Parking Fines

Licensing Fees and Charges

To Pay your Licence Fees and Charges Online

Pay Licensing Charges

Some help is available if you have Technical problems making a payment

Get Help .

 Telephone

You can pay your bill by credit or debit card  using our 24 hour automated telephone payment system on 0300 456 2231.

Post Office and Paypoint

Post office logo

You can pay your bill by cash, debit card or credit card at any Post Office or by cash at any Paypoint outlet nationwide. You will need a bill with a barcode on it to pay. If you already have one of these simply take it along and make the payment.

Pay It - Frequently Asked Questions

Which reference to use

•Council Tax: Your council tax reference starts with a 3, and is either made up of 8 numbers or 7 numbers and a letter.

•Benefit Overpayment (IMAN): Your overpayment reference has 6 numbers.

•Business Rates: Your business rates reference starts with a 1 and is 9 numbers long or 8 numbers and a letter.

•Debtors: Your debtor invoice starts with a 5 and is 10 numbers long.

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