Safer Shopping in Carlisle

Please follow safe distancing measures and look out for signage. We are also asking people to be aware of all the latest public safety messages.

• Do not leave home if you or anyone in your household has symptoms.
• Maintain social distancing at all times wherever possible.
• Wear face coverings in enclosed public spaces where social distancing isn’t possible including public transport.
• Bring along your own hand sanitiser. There will also be hand sanitiser or handwashing facilities when entering premises (to reduce the risk of transmission by touching products while browsing).
• Keep contact to a minimum and try to use contactless payments if available.
• Some shops will need to limit the number of customers, so you may be asked to queue outside.
• Shop alone where possible, unless you need specific assistance.

When shops reopen, toilets will also reopen in the usual locations.

We will also put in place hand sanitising points. These are located at various points within the city centre.

All our car parks are open and charges in place.

When using the car parks, customers are advised to follow social distancing guidance and if possible, pay by card or contactless rather than use cash and park in alternate bays. The majority of our car parks provide contactless payment options including credit/debit card, mobile phone using MiPermit, Apple Pay and Android Pay.

The locations of car parks can be found at: www.carlisle.gov.uk/parking

Disabled blue badge holders can park for free in any parking space in all of our car parks when displaying their blue badge and a clock disc displaying your time of arrival (a note stating your time of arrival is also acceptable). This allows up to three hours of free parking. Please note Marks & Spencer’s car park is a two-hour maximum stay.

You can cycle to the city centre and park your bikes at dedicated cycle parks/bays.

You should not ride your bike through the city centre.

You can park your bike at existing cycle parks/bays: the Civic Centre/Lowther St Car Park, The Lanes opposite Iceland, the south end of Scotch Street near the Natwest bank and Cumberland Building Society, Bank Street near the HSBC and Castle Street outside Crown and Mitre hotel. 

The County Council, as the local highway authority, continues to seek and secure additional funding for cycling and walking improvements in the County. Further information can be found on Cumbria County Council's website.

Please check the retailer’s website or for shops and businesses based with The Lanes Shopping Centre, visit https://www.lanescarlisle.co.uk/

We have been working closely with businesses to ensure they are fully aware of the government guidance. A reopening checklist and guidance is available on our website.

Carlisle’s indoor market will reopen on Monday 12 April.

In addition to hand sanitisation points, there is also be one-way system to follow. Please look out for the signage and guidance in place. The food providers will be reopening their stalls as takeaways but following government guidance, there will be no seating areas.

For updates follow The Market Hall on Facebook.